Warehouse & Product Specialist
West Chester, OH | Full-Time | $20-$25/hour
Step into a vital role where your skills directly support smooth warehouse operations and exceptional customer service. Join a committed small team with a stable, growth-oriented environment, gaining hands-on training from experienced professionals. Become a key contributor who helps keep products moving efficiently and customers satisfied every day.
Overview
As our Warehouse & Product Specialist, you will be the backbone of our warehouse operations. Your work will ensure accurate inventory, timely shipments, and product assembly that meets high-quality standards. This role offers a unique blend of hands-on mechanical work and customer interaction, perfect for someone who enjoys a dynamic, impactful job.
Key Responsibilities
- Receive, inspect, and process incoming shipments with care and accuracy
- Pick, pack, label, and prepare orders for parcel and freight shipment
- Maintain and update inventory records; perform cycle counts and help control stock levels
- Assemble industrial products and replacement parts using hand and power tools
- Coordinate shipments, track deliveries, schedule carrier pickups, and troubleshoot freight issues
- Prepare customer quotes and assist with order processing for products and parts
- Respond professionally to customer inquiries about products, order status, and logistics
- Use QuickBooks, Excel, and shipping platforms to keep precise records
- Safely operate warehouse equipment, including forklifts and pallet jacks
- Maintain a clean, organized, and safe warehouse environment
Must-Have Qualifications
- Experience in warehouse operations, shipping/receiving, inventory control, or mechanical assembly
- Mechanical aptitude and ability to learn technical products and assembly procedures
- Strong attention to detail with proven reliability and follow-through
- Comfortable using computers and business systems such as QuickBooks and Excel
- Clear, professional communication skills with customers, vendors, and team members
- Self-motivated with ability to manage priorities and work independently
Nice-to-Have Skills
- Experience with customer quotations, order acknowledgments, or inside sales support
- Background in industrial, manufacturing, or distribution settings
- Familiarity with inspection tools like calipers or micrometers
- Knowledge of freight coordination, Bills of Lading, and shipping claim processes
- Experience with QuickBooks inventory or ERP systems
- Forklift operation certification or experience
Physical Requirements
- Ability to lift and move up to 50 pounds
- Comfortable standing, walking, bending, reaching, and performing material handling throughout the day
- Willingness to work in warehouse and office spaces with varying temperatures
What We Offer
- Competitive hourly pay range: $20-$25/hour
- Stable, full-time position with on-the-job training
- Opportunities for long-term development and career growth
- Collaborative small-company culture with broad exposure to operations and customers
Be part of a team where your contribution matters every day. Take the next step toward an engaging, hands-on career by applying now!
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