Job Title: SAP Functional Analyst-CRM
Location/ Work Structure: Hybrid
Compensation: $102-125K
Who we are:
Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.
Client Overview:
Vernovis is partnering with a company rich in Cincinnati heritage and is known for having very long-term employees. They are looking for an SAP Functional Analyst-Level 3 to support the CRM area.
Opportunities to learn, work and support in the following areas, if they join the CRM Team:
- CRM running on HANA
- New projects and Support opportunities
- CRM is integrated with various SAP and non-SAP modules, such as ECC, EM, MDG, Hybris, Microsoft Dynamics 365, etc.
- CRM integrated with Data Lake and SAC
- S/4 – Implementation and support in the roadmap
If interested please contact Jonathan Juriga at jjuriga@vernovis.com
What You'll Do:
- Participate in gathering requirements, including leading, designing and providing guidance on recommendations
- Collaborate with the business on current processes and proposing solutions to enhance current processes
- advise on system options, risk, cost vs. benefits and impacts
- ensure all systems are aligned with the IT long term strategy
- identify, recommend and implement complex configuration solutions and implementing full cycle configuration to meet business needs
- set testing strategy for modules and leading end to end integration testing
- troubleshoot and lead the evaluation and design of the correction for complex incidents
- maintain a high level of functional competency regarding the standard configuration of the CRM area
What Experience You'll Have:
- High school diploma/GED required; Bachelor’s degree, preferred
- Minimum 5 years of experience in SAP CRM gathering requirements, including configuring and customizing in CRM Service
- Minimum 1 full lifecycle implementation in SAP CRM
- Experience with SAP CRM 7.0 best practices in areas of CIC, Sales and Service and Functional Configuration experience in Account and Contact Management, Organizational Management, Transaction Types & Item Categories, Partner Determination Procedures, Action Profiles, Status Management, Data Management, Text Management, Categorization schema, ERMS, Pricing, Products, Middleware Monitoring and CRM WEB UI Configuration of Business Roles, WorkCentre’s, Navigation Profiles, Technical Profiles, Transaction Launcher, etc.
- Experience with CRM – ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data
- Experience with understanding of ABAP code and debugging skills
What Experience is Nice to Have:
- Experience in SolMan – ChaRM, preferred
- Experience in complex SAP environments, supporting multiple SAP components, preferred
- Experience working on customer FIORI and customer Mobile applications, preferred
The Vernovis Difference:
Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.
Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.